Start Your Repair Journey
Give your favourite
pieces a second life
with the experts at Novelty.
At Novelty, every repair is more than a fix it's a restoration
of memories, craftsmanship, and timeless style.
We make it easy, personal, and sustainable to Recycle, Repair, and Reuseyour beloved luxury goods.
Ready to bring your favorites back to life?
How It Works
Step 1:
Tell Us About Your Item
Is it your favourite pair of designer shoes, a handbag that's been everywhere with you, a wallet, a belt, or a beloved garment?
Even if it's something unique you never thought could be repaired—we're here to make the impossible possible.
Describe what needs attention, and we’ll take it from there.
Step 2:
Select Your Service
Choose from our wide range of expert repair services, or dream big and tell us your ideas for customization and personalization.
We’re here to restore, reinvent, and reimagine your luxury items exactly the way you envision.
step 3:
Choose Your Delivery Method
We make getting your items to us effortless:
Mail-In: Ship your items securely from anywhere local or international.
Mail-In: Ship your items securely from anywhere local or international.
Schedule a Pick-Up: Available in Toronto and much of Ontario for your convenience.
Drop-Off: Visit one of our GTA locations to experience our renowned customer service in person.
Once your item is on its way, you’ll get access to your personalized Repair Dashboard to track the progress in real time!
Why Choose Novelty?
Effortless Care
Free repair quotes
In-home pickups
Easy online booking
and tracking
Everything you need to protect
and renew your luxury items,
without leaving your home.
Uncompromising Quality
Our master craftsmen treat every
item with the precision, respect,
and skill it deserves.
We’re committed to excellence
and your complete satisfaction.
Peace of Mind, Every
Step of the Way
From free consultations to careful handling and updates via your Repair Dashboard, you’ll always know your cherished pieces are in expert hands.
Sustainability
Starts Here
Repairing what you love isn’t
just smart—it’s impactful.
By extending the life of your luxury
items, you’re contributing to a more sustainable, conscious fashion industry.
Three Easy Ways To Get Started
Mail-In Your Repairs
Ship your items to us safely and easily from anywhere in the world.
Schedule a
Pick-Up
Located in Toronto or the Ontario region?
Book a home or office pick-up and save the trip!.
Visit Us In Person
Drop off your items and enjoy personalized service at one of our multiple GTA locations.
Ready to Begin?
Bring your luxury items
back to life With care, precision, and passion.
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