NOVELTY

Repair Wizard

Home / Start A Repair

How It Works

step 1

Describe Your Item

Tell us what needs repair. Is it your favorite pair of shoes, handbag, wallet, belt or garment? Maybe even something unusual you never thought could be repaired? We can handle practically anything.

step 2

Choose The Repair Service

Let us know what you would like done. Choose from our menu of services or tell us about your ideas for customization and personalization.

step 3

Pick A Shipping Mode

Choose the most convenient way for you to send us your item, drop it off, or have us pick it up. Follow the whole process and the status of your repairs on your personal digital repair dashboard in your account.

Why Choose Us?

NOVELTY Care Made Easy

We offer free repair quotes, in-home pickup, and a simple mail-in process all via our online platform.

Quality Repairs And Service

We guarantee that your items will be handled with the utmost care and expertise, and we are dedicated to total customer satisfaction.

Peace of Mind

We offer free repair quotes, in-home pickup, and a simple mail-in process all via our online platform.

It's Sustainable

Repairing extends the life cycle of luxury items that you already own and love, thus doing our part to contribute to a more sustainable fashion industry.