Virtual Repair Service

Personalized Repair Consultations from

the Comfort of Your Home

At Novelty, we make luxury care effortless—wherever you are.

With our Virtual Repair Service, you can now book a one-on-one video consultation with one of our expert repair specialists. Whether you have a beloved designer handbag, worn-in Italian shoes, or a treasured leather wallet, our team is here to guide you through your repair options with clarity, expertise, and personal attention.

Contact Now

What You’ll Get During Your

Virtual Appointment

A private consultation via video with a skilled leather and luxury repair expert

Tailored recommendations for restoration, repair, or care services

Accurate quotes and pricing, specific to your item's needs

Advice on preserving and maintaining the longevity of your accessories

A seamless, no-pressure experience designed around your time and comfort

Perfect For

Luxury Shoe & Boot Repair

Designer Bag Restorations

Leather Jacket & Garment Repairs

Small Leather Goods (Wallets, Belts, etc.)

Sneaker Cleaning & Custom Work

Whether you're unsure about the right service or simply want to connect before sending your item in, this is the ideal first step.

The Novelty

Experience Now Virtual

Our virtual consultations are 100% complimentary, easy to book, and tailored to your needs. After scheduling, you'll receive an email with simple instructions and a video link to join your consultation.